tolls

According to the Oklahoma Turnpike Authority, a glitch has been found in their computer system, which may have led to more than 69,000 Oklahomans being overcharged in the time period between November 21st and November 28th.

This pretty mush sums up what's wrong with government, state and large corporations in America when it comes to dealing with their employees. This toll collector who's held a position with the company for almost 30 years was fired recently for paying a driver's toll who didn't have enough money. What the hell is wrong with these people? How heartless does a company or state have to been to do this