Airline Accused of Abusing an Army Vet and His Service Dog
Jim Stanek, a vet who completed three-tours in Iraq accused United Airline of abusing him and his service dog.
Stanek is suffering from post traumatic stress disorder (PTSD) and traumatic brain injury (TBI) after going to Iraq three times. When he came home for good he co-founded the Paws and Stripes organization matching disable veterans with serving dogs.
Stanek was stuck at the Dulles International Airport outside of Washington, D.C. for three days – on several occasions United Airline employees kicked his service dog, but the breaking point for this soldier came when he approached a customer service counter to ask for a hotel voucher and an employee asked him if he was retarded!
Due to his PTSD and TBI Stanek can’t stand in line and read paper work, so you can image how this solder felt.
He uploaded a YouTube video detailing his airport nightmare: ‘I completely lost all composure at that point,” he continues. “I started yelling, I used four letter words … and I’ve worked very hard not to be like that.’
After his video when viral, the Department of Transportation has opened an investigation and they said United Airline is cooperating.
Do you think we should have tougher rules and regulations for airline companies?